Refunds & withdrawal

Last updated: October 27, 2026

14-day refund policy

You may request a full refund of your Founding 60 purchase within 14 days after purchase. Email us with a clear statement that you want to cancel or withdraw, the email used in Stripe Checkout and your purchase date or receipt reference. No special form or reason is required. Do not send card numbers or other payment credentials.

We will acknowledge your request and issue an eligible refund within 14 days after receiving it, using the original payment method unless you expressly agree otherwise. We do not charge a refund processing fee. Your bank or payment provider controls when the credit becomes visible and any currency conversion differences.

Send a request

Impakt Systems, LLC
1111B S Governors Ave Suite 90072
Dover, DE 19904
United States

[email protected]
+1 (831) 217-7867

Email a refund / withdrawal request

The button opens your email application with an editable request. It does not submit a notice until you send the email. You can also write directly to the email address above or send an unambiguous statement by post.

Optional withdrawal form

To: Impakt Systems, LLC, 1111B S Governors Ave Suite 90072, Dover, DE 19904, United States; [email protected].

I hereby give notice that I withdraw from my contract for the OpenBrain Founding 60 Cloud service.

Ordered on / purchase date:
Consumer name:
Consumer address:
Stripe Checkout email or receipt reference:
Date:
Signature (only if sent on paper):

Immediate access and statutory rights

Cloud access begins after verified payment. Using the service immediately does not waive the 14-day refund policy above. Any mandatory statutory withdrawal period, information rights or remedies that provide greater protection continue to apply. Nothing here states that statutory withdrawal rights automatically expire when access begins.

After a refund or a dispute

A refund can revoke the Cloud access associated with that payment. Your saved knowledge is not deleted merely because paid access ends. A refunded founding purchase does not reopen its completed position in the campaign. Payment disputes may suspend access while reviewed; contact us so we can resolve the issue.

If your service is faulty or you believe you have a statutory claim after the 14-day window, contact us. This voluntary policy does not restrict those claims. See the payment terms and Impressum.